@conference {Fath-Allah2016328, title = {A mapping between a BP model and an e-government portals{\textquoteright} maturity model}, booktitle = {Proceedings of 2016 International Conference on Electrical and Information Technologies, ICEIT 2016}, year = {2016}, note = {cited By 0}, pages = {328-333}, abstract = {E-government portals are playing an important role in facilitating the citizens{\textquoteright} life. The e-government services can be executed by citizens without any time or location constraints, which results in great benefits for the citizens. Therefore, agencies should pay a special attention when designing, developing and maintaining those e-government portals. In order to achieve this, agencies need to follow worldwide e-government portals{\textquoteright} best practices that would contribute in the portals{\textquoteright} quality. E-government maturity models can be used for this purpose. The purpose of this paper is to propose an e-government portals{\textquoteright} maturity model that is based on a best practice model for e-government portals. {\textcopyright} 2016 IEEE.}, doi = {10.1109/EITech.2016.7519615}, url = {https://www.scopus.com/inward/record.uri?eid=2-s2.0-84992222180\&doi=10.1109\%2fEITech.2016.7519615\&partnerID=40\&md5=cd259a586d4e37b0c6447aa1206e75d4}, author = {Fath-Allah, A.a and Cheikhi, L.a and Al-Qutaish, R.E.b and Idri, A.a} }