@conference { ISI:000381172301104,
	title = {Introduction to Competitive Intelligence: Process, Applications and Tools},
	booktitle = {INNOVATION MANAGEMENT AND EDUCATION EXCELLENCE VISION 2020: FROM REGIONAL DEVELOPMENT SUSTAINABILITY TO GLOBAL ECONOMIC GROWTH, VOLS I - VI},
	year = {2016},
	note = {27th International Business Information Management Association Conference, Milan, ITALY, MAY 04-05, 2016},
	pages = {2876-2885},
	abstract = {In the world of excessive business competitiveness, almost every company tries to monitor its environment to exceed the competitors. Getting knowledge about competitors is the basic principal of what is called Competitive Intelligence (CI). Many applications of Competitive Intelligence can be used like Opinion Mining and Foresight studies and the process of obtaining such intelligence differs according to the company{\textquoteright}s needs. In this paper, we will present in more details the definitions of CI and a general process grouping the most used steps in conducting such study. In the end we will present some tools useful in CI.},
	isbn = {978-0-9860419-6-9},
	author = {Amarouche, Kamal and El Akrouchi, Manal and Benbrahim, Houda and Kassou, Ismail},
	editor = {Soliman, KS}
}
@conference { ISI:000373736100045,
	title = {Product Opinion Mining for Competitive Intelligence},
	booktitle = {INTERNATIONAL CONFERENCE ON ADVANCED WIRELESS INFORMATION AND COMMUNICATION TECHNOLOGIES (AWICT 2015)},
	series = {Procedia Computer Science},
	volume = {73},
	year = {2015},
	note = {International Conference on Advanced Wireless Information and Communication Technologies (AWICT), Natl Sch Engineers Sousse, TUNISIA, OCT 05-07, 2015},
	pages = {358-365},
	abstract = {Competitive Intelligence is one of the keys of companies Risk Management. It provides the company with a permanent lighting to its competitive environment. The increasingly frequent use of Information and Communication Technologies (ICT); including (namely) online shopping sites, blogs, social network sites, forums, provides incentives for companies check their advantages over their competitors. This information presents a new source that helps and leads the company to identify, analyze and manage the various risks associated with its business/products. Nowadays, a good use of these data helps the company to improve its products/services. In this paper, an overview of opinion mining for competitive intelligence will be presented. We{\textquoteright}ll try to synthesize the major research done for the different steps of product opinion mining. (C) 2015 The Authors. Published by Elsevier B.V.},
	issn = {1877-0509},
	doi = {10.1016/j.procs.2015.12.004},
	author = {Amarouche, Kamal and Benbrahim, Houda and Kassou, Ismail},
	editor = {Boubiche, DE and Hidoussi, F and Cruz, HT}
}
