@conference { ISI:000326649800007, title = {Towards an SNA-BI based support system for the structural evaluation of project virtual teams}, booktitle = {2013 8TH INTERNATIONAL CONFERENCE ON INTELLIGENT SYSTEMS: THEORIES AND APPLICATIONS (SITA)}, year = {2013}, note = {8th International Conference on Intelligent Systems - Theories and Applications (SITA), Ecole Mohammadia Ingenieurs, Rabat, MOROCCO, MAY 08-09, 2013}, publisher = {IEEE; IEEE Morocco Sect; Univ Mohammed V Agdal}, organization = {IEEE; IEEE Morocco Sect; Univ Mohammed V Agdal}, abstract = {Ineffective communication practices are a recurrent issue for project virtual teams that solely communicate using social and collaborative platforms. Since that communication is critical in virtual structures, monitoring it closely is a key factor for the success of the project at hand. In previous works, we proposed a three-aspects (structural, intrinsic and functional) based framework that examines virtual teams through a network perspective using Social Network Analysis (SNA). We also suggested building an SNA system, which integrates some Business Intelligence concepts, for evaluating the structural aspect of project virtual teams, based on data collected from social collaborative platforms. As the system necessitates effective ways for data storage and rendering, we delve, in this paper, into more details of the BI component of the proposed system.}, isbn = {978-1-4799-0299-6}, author = {Ben Hiba, Lamia and Janati Idrissi, Mohammed Abdou} } @conference { ISI:000320443500153, title = {An SNA-based evaluation framework for virtual teams}, booktitle = {2012 IEEE/ACM INTERNATIONAL CONFERENCE ON ADVANCES IN SOCIAL NETWORKS ANALYSIS AND MINING (ASONAM)}, year = {2012}, note = {IEEE/ACM International Conference on Advances in Social Networks Analysis and Mining, Kadir Has Univ, Istanbul, TURKEY, AUG 26-29, 2012}, pages = {948-953}, publisher = {ACM; IEEE; ACM Sigmod; IEEE Comp Soc; Springer; TCDE; TUBiTAK; TUBiTAK BiLGEM; ACTC SMCS; IEEE Tech Comm Data Engn; Univ Calgary; Hellen Amer Univ; sbtanaliz; EX tra Foreign Trade Co Ltd; inforcept; FNSS Savunma Sistemleri A S; raccoonize; Huawei}, organization = {ACM; IEEE; ACM Sigmod; IEEE Comp Soc; Springer; TCDE; TUBiTAK; TUBiTAK BiLGEM; ACTC SMCS; IEEE Tech Comm Data Engn; Univ Calgary; Hellen Amer Univ; sbtanaliz; EX tra Foreign Trade Co Ltd; inforcept; FNSS Savunma Sistemleri A S; raccoonize; Huawei}, abstract = {Organizations are increasingly aware of the underlying forces of social networks and their impact on information and knowledge dissemination within virtual teams. However, assessing these networks is a challenge for team managers who need more complete toolkits in order to master team metrics. Social Network Analysis (SNA) is a descriptive, empirical research method for mapping and measuring relationships and flows between people, groups, organizations and other connected information/knowledge entities. In this article we establish a framework based on SNA to evaluate virtual teams.}, isbn = {978-0-7695-4799-2}, doi = {10.1109/ASONAM.2012.241}, author = {Ben Hiba, Lamia and Idrissi, Mohammed Abdou Janati} }