@conference {DBLP:conf/balt/OufkirFK16,
	title = {Knowledge Management Performance Measurement: {A} Generic Framework},
	booktitle = {Databases and Information Systems - 12th International Baltic Conference, DB{\&}IS 2016, Riga, Latvia, July 4-6, 2016, Proceedings},
	year = {2016},
	pages = {242{\textendash}254},
	doi = {10.1007/978-3-319-40180-5_17},
	url = {http://dx.doi.org/10.1007/978-3-319-40180-5_17},
	author = {Latifa Oufkir and Mounia Fredj and Ismail Kassou}
}
