@article {10368063820150701,
	title = {E-Government Portals Maturity Models: A Best Practices{\textquoteright} Coverage Perspective.},
	journal = {Journal of Software (1796217X)},
	volume = {10},
	number = {7},
	year = {2015},
	pages = {805 - 824},
	abstract = {E-government is a field where oriented practice is considered crucial for its prosperity. Therefore, best practices are considered among the success factors of e-government portals. To this end, e-government maturity models can be used to provide guidance and guidelines to identify those best practices. After an extensive literature review, we have collected both; the e-government portals{\textquoteright} best practices and organized them according to their purposes in an e-Government Portals{\textquoteright} Best Practice Model (eGPBPM), and the set of 25 maturity models best practices in two separated previous published studies. The eGPBPM is composed of four best practice categories including: back-end, Web design, Web content and external. Moreover, each maturity model has several stages of maturity and each stage include a set of best practices used to rank the maturity of e-government portals. The goal of this paper is to identify the extent to which e-government maturity models are covering the best practices},
	keywords = {best practices, Capability maturity model (Computer software), E-Government, e-government portal, Information \& communication technologies, Internet in public administration, maturity model, Web design, Web portals},
	issn = {1796217X},
	url = {http://search.ebscohost.com/login.aspx?direct=true\&db=iih\&AN=103680638\&site=ehost-live},
	author = {Fath-Allah, Abdoullah and Cheikhi, Laila and Al-Qutaish, Rafa E. and Idri, Ali}
}
