@article { ISI:000375706200001, title = {Usability evaluation of mobile applications using ISO 9241 and ISO 25062 standards}, journal = {SPRINGERPLUS}, volume = {5}, year = {2016}, month = {APR 29}, abstract = {This paper presents an empirical study based on a set of measures to evaluate the usability of mobile applications running on different mobile operating systems, including Android, iOS and Symbian. The aim is to evaluate empirically a framework that we have developed on the use of the Software Quality Standard ISO 9126 in mobile environments, especially the usability characteristic. To do that, 32 users had participated in the experiment and we have used ISO 25062 and ISO 9241 standards for objective measures by working with two widely used mobile applications: Google Apps and Google Maps. The QUIS 7.0 questionnaire have been used to collect measures assessing the users{\textquoteright} level of satisfaction when using these two mobile applications. By analyzing the results we highlighted a set of mobile usability issues that are related to the hardware as well as to the software and that need to be taken into account by designers and developers in order to improve the usability of mobile applications.}, issn = {2193-1801}, doi = {10.1186/s40064-016-2171-z}, author = {Moumane, Karima and Idri, Ali and Abran, Alain} } @conference { ISI:000380387700028, title = {Using ISO 9126 with QoS DiffServ Model for Evaluating Software Quality in Mobile Environments}, booktitle = {2014 SECOND WORLD CONFERENCE ON COMPLEX SYSTEMS (WCCS)}, year = {2014}, note = {2014 Second World Conference on Complex Systems (WCCS), Agadir, MOROCCO, NOV 10-12, 2014}, pages = {134-139}, publisher = {Ibn Zohr Univ; Moroccan Soc of Complex Syst; IEEE Morocco; Int Acad for Syst and Cybernet Sci IASCYS}, organization = {Ibn Zohr Univ; Moroccan Soc of Complex Syst; IEEE Morocco; Int Acad for Syst and Cybernet Sci IASCYS}, abstract = {Evaluation of software quality in mobile environments is a subject of active research and is a difficult task. This is caused by dynamic characteristics of mobile networks and the limited resources of mobile devices. This paper presents a study to help quality managers and evaluators using the ISO 9126 software quality standard, with the DiffServ QoS model to evaluate product quality in mobile environments. The effects of mobile technologies limitations are analyzed for each QoS parameter and for each Diffserv class. As a result of this study, the reliability and the efficiency are the software product quality characteristics, the most correlated with Diffserv classes in terms of influence of the mobile environment limitations. It is caused by the fact that these characteristics are dependent on the software runtime environment and the Diffserv QoS model focuses on the quality at the network level, unlike the ISO 9126 standard that applies to the application level.}, isbn = {978-1-4799-4647-1}, author = {Moumane, Karima and Idri, Ali} } @conference { ISI:000358736600001, title = {On the Use of Software Quality Standard ISO/IEC9126 in Mobile Environments}, booktitle = {2013 20TH ASIA-PACIFIC SOFTWARE ENGINEERING CONFERENCE (APSEC 2013), VOL 1}, series = {Asia-Pacific Software Engineering Conference}, year = {2013}, note = {20th Asia-Pacific Software Engineering Conference (APSEC), Chulalongkorn Univ, Fac Engn, Dept Comp Engn, Bangkok, THAILAND, DEC 02-05, 2013}, pages = {1-8}, publisher = {Prov Elect Author; Metropolitan Elect Author; Thailand Convent \& Exhibit Bur; IEEE Comp Soc}, organization = {Prov Elect Author; Metropolitan Elect Author; Thailand Convent \& Exhibit Bur; IEEE Comp Soc}, abstract = {The capabilities and resources offered by mobile technologies are still far from those provided by fixed environments, and this poses serious challenges, in terms of evaluating the quality of applications operating in mobile environments. This article presents a study to help quality managers apply the ISO 9126 standard on software quality, particularly the External Quality model, to mobile environments. The influence of the limitations of mobile technologies are evaluated for each software quality characteristic, based on the coverage rates of its external metrics, which are themselves influenced by these limitations. The degrees of this influence are discussed and aggregated to provide useful recommendations to quality managers for their evaluation of quality characteristics in mobile environments. These recommendations are intended for mobile software in general and aren{\textquoteright}t targeted a specific ones. The External Quality model is especially valuable for assessing the Reliability, Usability, and Efficiency characteristics, and illustrates very well the conclusive nature of the recommendations of this study. However, more study is needed on the other quality characteristics, in order to determine the relevance of evaluating them in mobile environments.}, isbn = {978-1-4799-2143-0}, issn = {1530-1362}, doi = {10.1109/APSEC.2013.12}, author = {Idri, Ali and Moumane, Karima and Abran, Alain}, editor = {Muenchaisri, P and Rothermel, G} }