Business Process Modeling Notation Extension for Real Time Handling - Application to Novel Coronavirus (2019-nCoV) management process

The need of real-time enterprises increases according to our life style and customers' satisfaction goal. Real-time business process is one of the important components of a real-time enterprise. For that, a formal definition of real-time concept and real-time process was indispensable. This work presents a formal definition of real-time concept, real-time ontology and a proposition of a real-time component with real-time attributes. This new dimension of time contains three components: latency time, acceptance interval and theoretical time. This definition gives a new vision of time, not just an ordinary vision as periods and calendar but as a response to our needs in real-time enterprises: real-time. Before the proposition of a real-time component for BPMN language, which we applicate to Novel Coronavirus (2019-nCoV) management process, as case study. © 2020 IEEE.