A holistic nonlinear framework for developing a national eHealth vision based on Moroccan experience

The implementation of the eHealth solution is a key issue for improving access, safety, quality, and the performance of healthcare delivery. Furthermore, in the face of the Covid-19 outbreak, healthcare services have recognized the importance of Information and Communication Technologies (ICT) for improving healthcare delivery. Hence, the development of an integrative national eHealth system becomes a challenge for healthcare systems and organizations to well benefit from the advantages and opportunities offered by eHealth solutions and provide healthcare services more efficiently and cost-effectively. This paper proposes a new framework for implementing a national eHealth vision based on a review of existing frameworks and the analysis of relevant national and international eHealth experiences. The proposed framework incorporates components required to develop, implement and sustain a national eHealth vision. © 2021 ACM.