Evaluating decision support systems

Titre	Evaluating decision support systems
Publication Type	Conference Paper
Year of Publication	2016
Authors	Boukhayma, K, Elmanouar, A
Conference Name	International Conference on Intelligent Systems Design and Applications, ISDA
Abstract	Decision support systems is a well-established research topic. In the pursuit of successful decision support systems implementation, research has been actively carried to identify Evaluation methods. This paper reviews Decision support systems with a focus on evaluation. The literature review presents a comparative study of different frameworks and approaches to perform the evaluation process: Multifaceted, Sequential and General. By the mean of examples, we summarize a set of newer methods proposed to overcome the limitations of these approaches and we identify areas that need to be addressed in the future. © 2015 IEEE.
URL	https://www.scopus.com/inward/record.uri?eid=2-s2.0-84978419511&doi=10.1109%2fISDA.2015.7489263&partnerID=40&md5=6cb593c5d0bcec4780caac8a099f942f
DOI	10.1109/ISDA.2015.7489263