A Mapping Between a BP model and an E-government Portals' Maturity Model

TitreA Mapping Between a BP model and an E-government Portals' Maturity Model
Publication TypeConference Paper
Year of Publication2016
AuthorsFath-Allah, L, Cheikhi, L, Al-Qutaish, RE, Idri, A
EditorEssaaidi, M, ElHani, S
Conference Name2016 INTERNATIONAL CONFERENCE ON ELECTRICAL AND INFORMATION TECHNOLOGIES (ICEIT)
ISBN Number978-1-4673-8469-8
Abstract

E-government portals are playing an important role in facilitating the citizens' life. The e-government services can be executed by citizens without any time or location constraints, which results in great benefits for the citizens. Therefore, agencies should pay a special attention when designing, developing and maintaining those e-government portals. In order to achieve this, agencies need to follow worldwide e-government portals' best practices that would contribute in the portals' quality. E-government maturity models can be used for this purpose. The purpose of this paper is to propose an e-government portals' maturity model that is based on a best practice model for e-government portals.

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