Proposal of a modeling approach and a set of KPI to the drug supply chain within the hospital

TitreProposal of a modeling approach and a set of KPI to the drug supply chain within the hospital
Publication TypeConference Paper
Year of Publication2016
AuthorsMezouar, H, Afia, AEl, Chiheb, R, Ouzayd, F
EditorAlaoui, AE, Benadada, Y, Boukachour, J
Conference NamePROCEEDINGS OF THE 3RD IEEE INTERNATIONAL CONFERENCE ON LOGISTICS OPERATIONS MANAGEMENT (GOL'16)
PublisherSidi Mohammed Ben Abdellah Univ Fes, Fac Sci & Technol; Mohammed V Univ Rabat, ENSIAS Sch; Univ Havre; IEEE
ISBN Number978-1-4673-8571-8
Abstract

The hospital is a complex system where many actors are involved; The challenges that this environment is facing justify the focus on this research subject. The contribution of the paper includes a proposition of a four-level model, that describes the hospital drug supply chain, based on the combination of the Supply Chain Operation Reference (SCOR) and Business Process Modelling Notation (BPMN), and the identification of a set of key performance indicators (KPI) that assess how well the drugs management process within the hospital are effective and efficient and how to improve them.

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