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Proposal of a modeling approach and a set of KPI to the drug supply chain within the hospital

Titre	Proposal of a modeling approach and a set of KPI to the drug supply chain within the hospital
Publication Type	Conference Paper
Year of Publication	2016
Authors	Mezouar, H, Afia, AEl, Chiheb, R, Ouzayd, F
Editor	Alaoui, AE, Benadada, Y, Boukachour, J
Conference Name	PROCEEDINGS OF THE 3RD IEEE INTERNATIONAL CONFERENCE ON LOGISTICS OPERATIONS MANAGEMENT (GOL'16)
Publisher	Sidi Mohammed Ben Abdellah Univ Fes, Fac Sci & Technol; Mohammed V Univ Rabat, ENSIAS Sch; Univ Havre; IEEE
ISBN Number	978-1-4673-8571-8
Abstract	The hospital is a complex system where many actors are involved; The challenges that this environment is facing justify the focus on this research subject. The contribution of the paper includes a proposition of a four-level model, that describes the hospital drug supply chain, based on the combination of the Supply Chain Operation Reference (SCOR) and Business Process Modelling Notation (BPMN), and the identification of a set of key performance indicators (KPI) that assess how well the drugs management process within the hospital are effective and efficient and how to improve them.