A semi-structured methodology for ERP system selection based on MACBETH and choquet integral applied to small and medium sized enterprises

TitreA semi-structured methodology for ERP system selection based on MACBETH and choquet integral applied to small and medium sized enterprises
Publication TypeBook
Year of Publication2013
AuthorsKhaled, A, Idrissi, MAJ
Series TitleModern Entrepreneurship and E-Business Innovations
Number of Pages166-185
Abstract

Historically, Enterprise Resource Planning (ERP) systems were initially destined to large companies in order to standardize and streamline their key business processes. Recently, they have been increasingly adopted by Small and Medium Enterprises (SMEs). However, making strategic tradeoffs among the various marketplace solutions is a troublesome balance task for SMEs without the rescue of systematic multicriteria decision approaches. This paper addresses the question of how to choose an ERP solution that best suits a given SME. It serves twofold objectives; firstly it defines a set of selection criteria related to SMEs' context. Secondly, it presents a selection methodology based on the construction of an induced decision model through capturing the decision maker's preferences. The key contribution of this paper is the introduction of a new iterative learning based approach destined to make enlightened decisions through the consideration of interdependencies among the adopted selection criteria thanks to the Choquet Integral. © 2013 by IGI Global. All rights reserved.

URLhttps://www.scopus.com/inward/record.uri?eid=2-s2.0-84944072492&doi=10.4018%2f978-1-4666-2946-2.ch012&partnerID=40&md5=f8329adbf7b7c52fdb6edb6d35746c09
DOI10.4018/978-1-4666-2946-2.ch012
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