LES DERNIÈRES INFORMATIONS
Toward a Measurement Based E-Government Portals' Benchmarking Framework
Titre | Toward a Measurement Based E-Government Portals' Benchmarking Framework |
Publication Type | Conference Paper |
Year of Publication | 2016 |
Authors | Fath-Allah, A, Cheikhi, L, Al-Qutaish, RE, Idri, A |
Editor | ElOualkadi, A, Choubani, F, ElMoussati, A |
Conference Name | PROCEEDINGS OF THE MEDITERRANEAN CONFERENCE ON INFORMATION & COMMUNICATION TECHNOLOGIES 2015 (MEDCT 2015), VOL 2 |
ISBN Number | 978-3-319-30298-0; 978-3-319-30296-6 |
Abstract | E-government benchmarking is the process of classifying e-government according to agreed best practices or standards. It can help agencies enhance their portals' quality by identifying the missing best practices, and providing guidelines to implement them. The aim of this paper is to introduce a benchmarking framework for e-government portals based on measurement of best practices. We have first identified and presented two examples of the benchmarking frameworks available in the literature. Based on the comparison conducted, the findings show that although the benchmarking frameworks are serving their intended purposes, they still suffer from some limitations. The paper also highlights how the new framework differs from the other frameworks and overcomes their limitations.
|
DOI | 10.1007/978-3-319-30298-0\_17 |
Contactez-nous
ENSIAS
Avenue Mohammed Ben Abdallah Regragui, Madinat Al Irfane, BP 713, Agdal Rabat, Maroc
Télécopie : (+212) 5 37 68 60 78
Secrétariat de direction : 06 61 48 10 97
Secrétariat général : 06 61 34 09 27
Service des affaires financières : 06 61 44 76 79
Service des affaires estudiantines : 06 62 77 10 17 / n.mhirich@um5s.net.ma
Résidences : 06 61 82 89 77
Contacts
Compteur de visiteurs:538,615
Education - This is a contributing Drupal Theme
Design by
WeebPal.