A preliminary study on indicator framework for enterprise, based on COBIT 5 processes and SOA approach

Organizations become dependent on Information Technology (IT) to fulfill their corporate aims, meet their business needs and deliver value to customers. For effective and efficient utilization of IT, we intend to contribute to the alignment between IT and organizational strategies. The challenge is to make the enterprise and its Information System (IS) as responsive as possible within the regard to changes in enterprise while taking into account the enterprise operational performance. When a change happens or a new opportunity comes, organizations do not know which assets are linked to which business processes and which services, especially IT services, to bring up first and which can wait until later. Our principal aim is to propose an indicator framework to track and control business-IT alignment. However, this paper is a preliminary study on this framework. We are inspired by COBIT 5 processes as indicators and believe that the Service-Oriented Architecture (SOA) applied to these processes interlinks and can interact well the different processes. The validity and applicability of our theoretical study will be evaluated for future work. © 2015 IEEE.